🖤 Is it my responsibility to use my purchased packages within the allocated timeframe?
Yes, it's your responsibility to use the packages you purchased within their allocated timeframe. The validity period is listed in the package description and title. Packages that have expired cannot be used, and packages where all classes have been used will also expire and be marked as fully utilized.

We recommend setting a regular day and time with us to avoid reaching the end of your package without using it all. This is also the best way to learn - consistency!

🖤 If I scheduled a class and want to cancel it or reschedule?
So we can focus on what's important - music, maintaining an organized calendar, and the possibility of working with you - cancellations of scheduled classes must be made up to 48 hours before the class time. Late cancellations will be charged. Of course, you can always reach out to me - sometimes we find creative solutions! :)

🖤 If I bought a class package and after some time I don't want to continue?
First of all - be relaxed, there's no problem getting a refund. We process refunds routinely and it's an integral part of being an open studio that respects itself and it's students. Our refund policy is super fair - you only pay for the classes you've taken (according to the price list) and the rest is returned to you with love and hope that you'll return in the future.

Small print: Please note that the refund is calculated according to the regular price list and not according to the package you purchased. Meaning, if you purchased a 48-Lessons package and only took one Lesson - you leave with us the cost of one Lesson (60$ ) and not the cost of one class from the 48-Lessons package (48$). There is also a fee that the credit card company charges for refunds.